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Customer Service

We take care of the customer’s needs by providing and delivering professional, helpful and high quality services – before, during, and after the customer’s requirements are met.

We adjust ourselves to the personality of the client

Let us take care of the customer and promote a positive, helpful and friendly environment to ensure they leave with a great impression.

✔  Save money

✔  Gain time

✔  Get access to skilled expertise

✔  Improve your overall productivity

✔  Increase in-house efficiency

✔  Additional profit even during off season and holiday months

✔  Surpass competitors who have not yet realized the benefits of outsourcing


33% of Americans say they’ll consider switching companies after just a single instance of poor service.


of people are likely to switch brands if they find the purchasing process too difficult.


of consumers say they have made an additional purchase from a company after a positive customer service experience.


of customers are influenced by positive reviews when buying a product.


of customers who are unhappy with a brand will just leave without complaining.


Flexible, Scalable and online 24/7.

Our 24/7 team delivers on-brand & multilingual service to your customers in all required time zones, guaranteeing response times, coverage and quality. We ensure replacement or extra capacity is available quickly as needed to deliver a consistent experience.

We're Here To Help!

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Head Office

Ukshin Kovaçica, 10,000 Pristina, Republic of Kosovo

Call Us

+44 151 528 8706